PLAYER SUPPORT
Back to the game.
Help with Neon League: Snake & Arcade on iPhone and iPad.
Something not working?
Email us with your device, iOS version, game and level. Tell us what happened and what you expected. A screenshot can help; leave out anything personal you don’t want to share.
Email supportscm197@rutgers.edu
Controls and practice
Each game’s question-mark button explains its controls. Open Levels, choose a game, then select a stage to practice. The first four levels of every game are free. Full Circuit opens levels 5–12, including practice. Within the levels you own, you can practice stages before clearing their previous stages. Practice removes the timer and lost lives; it does not save records or unlock campaign levels.
Full Circuit purchases
The app is free to download. Quick Play in all six games, the Daily Spotlight and 24 levels stay free. Full Circuit is an optional one-time purchase that opens the remaining 48 levels, their practice modes and friend challenges. There is no subscription and no automatic charge when you finish a level. The App Store shows the price for your region and asks you to confirm.
To restore a purchase, open Settings → Full Circuit → Restore purchases using the same Apple Account. Buying and restoring need an internet connection; gameplay works offline. Resetting records does not remove your purchase. If Apple refunds or revokes the purchase, paid levels close while your progress stays saved.
Sound and interruptions
Turn Arcade sounds and Haptic feedback on or off in Settings. Check your device volume and Silent Mode if you cannot hear the game. Leaving the app pauses your round; return and resume when you’re ready.
Scores and daily challenges
Progress stays on your device. A daily spotlight changes at midnight UTC. It works offline and does not upload scores. There is no account or online leaderboard.
Challenge a friend
After a round, share its scorecard and challenge code. Your friend needs Neon League installed to open the link, or can enter the code using Challenge code on Home. If a social app does not open the link, copy the code instead. Guest challenges on levels 5–12 require Full Circuit. Guest rounds are separate from campaign progress and personal records.
Resetting records
Settings → Reset all records clears local progress after confirmation. This cannot be undone in the game. Deleting the app removes its local data; device backups depend on your Apple account and device settings.
Read the privacy policy →